FAQ and support

One tailored prompt pack for £9.99, quality-checked and emailed to you.

What is What To Prompt?

We write a pack of AI prompts around your work: 20 task prompts, a reusable context prompt that tells a chatbot about your work, and a getting-started guide. Works with any major AI chatbot. Best results with ChatGPT or Claude.

How much does it cost?

£9.99, paid once. There is no subscription and no account, and no VAT is charged.

How does it work?

Tell us about your work, check the summary of your brief, then pay. We write your pack for that brief, it goes through an automatic quality check, and we email it to you.

How long does it take?

Your pack arrives by the end of the next working day, usually within a few hours on weekdays. If we cannot deliver it by then, we refund you in full.

What if my pack is not right?

If it does not match your brief, tell us within 7 days and we will correct it or refund you in full.

Can I cancel?

Yes. You can cancel at any time before we send your pack, and we will refund you in full. Email support@whattoprompt.ai from the address you bought with.

Do I need to be good with AI?

No. If you can copy and paste, you can use these. Each prompt tells you exactly what to fill in.

Which AI tools do they work with?

Works with any major AI chatbot. Best results with ChatGPT or Claude. You need your own access to a chatbot; that is not included.

Who can buy?

Customers with a UK billing address and a UK-issued card.

What happens to my information?

We use your answers to write your pack. Your email address is not sent to the AI models, and every request is restricted to providers committed to not storing your answers and not training on them. Read our privacy notice for the full details.

How do I get help?

Email support@whattoprompt.ai from the address you bought with, and include your order reference if you have it. We reply within 2 working days.

Get help

Email support@whattoprompt.ai from the address you bought with, and include your order reference if you have it. Never send card details or passwords. We reply within 2 working days.

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